Frequently Asked Questions

What best describes you?

How do I download Nivo?

How do I get a loan with Nivo?

How do I direct customers to Nivo?

What have been your results so far?

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

What is Nivo?

Who is behind Nivo?

Is Nivo suitable for us?

Haven’t you found what you were looking for?

If you're a Nivo Agent, you can get support on our Zendesk page
For anything else, Contact us.

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

Who is behind Nivo?

Is Nivo suitable for us?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

What is Nivo?

Who is behind Nivo?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

How do I direct customers to Nivo?

What have been your results so far?

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

Who is behind Nivo?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

Who is behind Nivo?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

How much money can I save by using Nivo?

What MI can I get?

Do I have to have agents staffing it?

Is the app download a barrier to use?

Where is the data sent over Nivo stored?

Can I white-label Nivo?

What does setup look like?

How does Nivo integrate with my systems?

Why is Nivo better than email?

Who is behind Nivo?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

How do I download Nivo?

How do I get a loan with Nivo?

Where is the data sent over Nivo stored?

Why is Nivo better than email?

Haven’t you found what you were looking for?
Try the Nivo Resource Centre or Contact us

Read more
Hope Capital

“By using one of the best facial recognition software on the market, the borrower can provide proof of ID and address whenever they like. This negates the need for face-to-face meetings and also makes it Covid-secure.”

Jonathan Sealey
,

CEO

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Optimum Credit

“Receiving customer ID information from Freedom Finance through Nivo allows us to deliver a smoother and quicker journey through a platform that customers can actively engage with. It helps us to reduce identity theft and impersonation risks and has enabled us to eliminate significant amounts of effort."

Craig Collins
,

Wholesale Director for Optimum Credit

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South Manchester Credit Union

"So fresh and innovative. Staff and members love it!"

Sheenagh Young
,

Chief Executive

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NHS Credit Union

We're signing up new members in 15 minutes, all over mobile. It used to take 6 weeks.

Maureen Paterson
,

Head of Finance/Deputy CEO

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Ultimate Finance

“I’ve delivered a lot of technology before, and Nivo was right up there as the simplest to implement.”

Andrew McKee
,

CIO

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CLS

“Companies like Amazon and Uber model have changed everything; customers now expect transactions in other areas of the lives to be just as quick and painless as ordering something on their phone in a few taps. Being able to remove posted documents from the equation was an absolute no-brainer.”

Clayton Shipton
,

Founder and Managing Director

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United Trust Bank

“When introducing automated services, it’s not unusual to accept some negative elements. On this occasion, there was no downside."

Buster Tolfree
,

Commercial Director

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Love Finance

"Partnering with Nivo has saved us a lot of time and money. The system was straightforward to implement and customers find it self-explanatory.”

Jack Smith
,

Managing Director

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Together

“The app has some fantastic built-in features, like electronic application forms, that make it easier for our customers to send us the documents we need to approve their applications."

Catherine O’Brien
,

Growth and Development Manager

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Freedom Finance

"There are benefits to using Nivo that you don’t even realise until you go live. We wish we started a lot sooner.”

Josh Bowe
,

Head of Digital Operations

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