Connect with ease
Today’s customers expect speed and convenience.
We believe every organisation should be able to offer this as smoothly as the leading digital challenger banks, while ensuring the highest standards of security.
Nivo is the first early-stage spin-out from Barclays, formed with a goal to bring equality to different financial providers.
Because of information security restrictions, institutions rely on slow and risky communication methods to interact with their customers. That’s why we built the only instant messaging service safe enough for banks to trust, plugging in leading FinTech features to streamline processes.
Nivo lets you offer your customers a complete signup and servicing experience, meeting all regulatory and security requirements.
Advanced document verification and facial biometrics technology lets applicants verify themselves.
Approved by leading lawyers and banks as enforceable. Necessary controls ensure the signatory is who they claim to be.
Allow your customers to instantly upload payslips, bank statements, and proof of address.
Higher quality insight, transparency and confidence through a real-time view of a customer’s bank accounts.
Be available 24/7. Automated customer journeys can progress applications out of office hours.
Seamless passporting of customers’ verified identity reports and personal information across organisations.
75%
reduction in the time it takes to sign up new customers.
80%
increase in successful customer contact rates.
25-100%
increase in new products opened.
It is impossible to browse the internet now without seeing messages like this: It is a catch-22. Customers want support and reassurance at a time when operations are under massive…
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