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Why Human Error is Rife in Phone Based Financial Services Contact Centres

Phone-dependent processes have become integral in financial services, particularly in large firms where call or contact centres handle customer onboarding, inquiries, and issue resolution. However, the heavy reliance on human involvement in these processes poses a significant challenge, jeopardising the accuracy, efficiency, and data integrity of critical financial operations.

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No Time for Email Downtime in Financial Services Operations

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How Email-based Document Collection Leads to Fragmented Financial Information

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The Limitations of Email in Storing and Categorising Information

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Shackled Growth: Is Email Holding You Back from Scaling Up Your Financial Services Operations?

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