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Nivo named in Startups 100

1st Jul 2019

We are very happy that Nivo has been included in the Startups 100, which recognises new and innovative UK businesses. Nivo is one of only thirteen firms in the Finance category. In evaluating Nivo, The Startups wrote, “This technology slashes the onboarding process for new customers to a matter of minutes without compromising on security or… Read More »

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Why is Messaging Essential for Customer Engagement?

27th Jun 2019

Martin Hill-Wilson shares his expertise on the importance of instant messaging and how it’s being used in customer service, in this free to download report. In particular, Martin addresses the security risks of financial firms using email and SMS for customer communications. With UK fraud losses totalling £844.8 million in 2018 (up 16% from 2017),… Read More »

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More features than you can shake a stick at 🍡

6th Jun 2019

Many of you will be aware of the features that have been getting added but many of you may not know some of the more granular latest features. Time for a feature blog I thought! Forms are awesome The key new introduction over the last few weeks has been forms. Forms are an awesome way… Read More »

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Building Societies Annual Conference #BSA150

30th May 2019

Last week we attended the BSA Conference in London. It was great to receive lots of new interest in what we’re doing and how we can help. Here’s a short summary… The main themes of the event were efficiency, customer service, differentiation, and cost controls. In discussions in the exhibition halls, we also heard a… Read More »

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Don’t just take our word for it!

7th May 2019

It was great to get out and hear what our clients are saying about using Nivo. Well worth watching if you’ve heard of Nivo and want to understand the difference it can make.  

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Why credit unions shouldn’t just copy bank tech

15th Mar 2019

Credit unions are mission-driven, people-orientated organisations. Their focus is on helping people with people. It is clear in the modern era however it has become impossible for them to ignore technology. People are on technology. To help them that’s where credit unions need to be too. The temptation exists for credit unions to look at… Read More »

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Basics of Technology Security for Credit Unions

26th Feb 2019

  Like most things in life, get the basics right and you’re 95% of the way there. Here are our top 10 tips for keeping you and your members secure. 1. Don’t share sensitive information on unsecured channels Channels like email and SMS are regularly compromised these days. Many email accounts may already be compromised.… Read More »

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