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Speedy authentication 🏎

18th Sep 2018

I hope everyone had a great summer ☀️. We’ve spent the time hard at work improving Nivo for you and your customers (OK, we did have some great holidays too). The main update that’s just gone live is a new PIN authentication mechanism for Nivo App. This service is much quicker than the old one […]

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eSigning has landed 🎉

27th Jul 2018

We’ve been talking about it for a couple of weeks and it is finally here. Of course, you were always able to get customers to write “I agree” to get a strong, legally binding signature. Now though, you can get them to actually sign the screen in a mobile optimised journey. This will give you […]

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It’s getting better all the time 🎸

5th Jul 2018

(First of all an ask) If you haven’t already check out our Facebook page. We’re running a poll this week on where people are most interested in seeing Nivo go next with new features. Please comment and contribute. Do also post questions, comments and ideas on this page so other users of Nivo across organisations can […]

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More Nivo features 😱

26th Jun 2018

Hot off the back of configurable notifications, and deep-link Nivo invites, we’ve just launched a feature we’re calling “Bulk SMS” Bulk SMS Accessible via a new icon next to the create customer icon in Nivo Hub, this lets you copy and paste a table of multiple SMS messages that you want to send. You can […]

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Nivo is even better 🚀

26th Jun 2018

As you know, we’re making Nivo better all the time. Here are a couple of significant new features I wanted to update you on. Configurable Notifications You can now see in Nivo Hub a bell icon next to each folder in the left hand menu. By clicking on this icon you can turn off or […]

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Cook the perfect bot

27th Sep 2017

Who doesn’t love a treat that delivers the perfect combination of happier customers and greater efficiency?

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Using Live Chat? Your customers want instant messaging

15th Aug 2017

Live chat just exploded. From 2015 to 2016 live chat usage more than doubled. All the signs are that growth will be even bigger in 2017 with more and more companies implementing it. But is live chat the right decision? Our survey suggests that for those customers who don’t want to call, the majority would […]

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Get in touch to join the platform, demo or learn more. Use the form below or email us at info@nivohub.com.

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