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Cook the perfect bot

27th Sep 2017

Who doesn’t love a treat that delivers the perfect combination of happier customers and greater efficiency?

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Using Live Chat? Your customers want instant messaging

15th Aug 2017

Live chat just exploded. From 2015 to 2016 live chat usage more than doubled. All the signs are that growth will be even bigger in 2017 with more and more companies implementing it. But is live chat the right decision? Our survey suggests that for those customers who don’t want to call, the majority would […]

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