Why messaging is essential for customer engagement

Nivo is built on open APIs so that integration with existing systems is simple. Get in touch if you would like to learn more and check out our API and webhook documentation.

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Nivo is better than email because it is more efficient, quicker, safer and compliant.

Emails are easily hacked, and therefore using email in your customer journey can expose you and your customers to embarrassing data leaks. Because Nivo verifies identities, companies can speak to their customers with confidence and sign agreements, with all exchanges and activity tracked by our audit trail.

Nivo also stops the spread of large email chains with customer data. Nivo only stores one centralised copy of a document, which is controlled by the customer. From there, organisations can provide access with their partners. All of that activity is tracked and updated when the customer updates their information.

Email is also inefficient. There's a reason why organisations all over the world are switching to services like Slack. Instant messaging provides instant action. It's a quick and an easy way to communicate, receive files, and share information.

Nivo is a messaging network for regulated industries to connect with customers and partners. It is easy, safe and efficient, and makes products more accessible to customers.

Nivo also allows organisations working together to share information and collaborate with Business-to-Business messaging.

Nivo was formed by a senior team coming from a leading UK bank. Through their decades of experience, they developed some of the market’s leading onboarding solutions.

Nivo is also backed by leading investors and advisors, including GP Bullhound and Angel CoFund.