Keep pace with innovation

Nivo gives you the flexibility to test, iterate, and build automations, without the financial barriers and risks associated with building bespoke technology.

We invest heavily in R&D. With Nivo you can be setup with the latest technology within the week.

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What if you’ve already invested significant time and money into your technology?

Nivo slots in where existing technology doesn’t.

Nivo doesn’t seek to replace anything that works. We replace paper, post, telephone, email and face to face channels.

Paper, post, telephone and email were not designed for transactional correspondence in regulated industries. If you’re still using them, you can still gain significant value from digitisation.

See how Nivo integrates into your existing processes, technology, and mobile apps.
See their case study

“By using one of the best facial recognition software on the market, the borrower can provide proof of ID and address whenever they like. This negates the need for face-to-face meetings and also makes it Covid-secure.”

Jonathan Sealey
,

CEO

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“Receiving customer ID information from Freedom Finance through Nivo allows us to deliver a smoother and quicker journey through a platform that customers can actively engage with. It helps us to reduce identity theft and impersonation risks and has enabled us to eliminate significant amounts of effort."

Craig Collins
,

Wholesale Director for Optimum Credit

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"So fresh and innovative. Staff and members love it!"

Sheenagh Young
,

Chief Executive

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We're signing up new members in 15 minutes, all over mobile. It used to take 6 weeks.

Maureen Paterson
,

Head of Finance/Deputy CEO

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“I’ve delivered a lot of technology before, and Nivo was right up there as the simplest to implement.”

Andrew McKee
,

CIO

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“Companies like Amazon and Uber model have changed everything; customers now expect transactions in other areas of the lives to be just as quick and painless as ordering something on their phone in a few taps. Being able to remove posted documents from the equation was an absolute no-brainer.”

Clayton Shipton
,

Founder and Managing Director

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“When introducing automated services, it’s not unusual to accept some negative elements. On this occasion, there was no downside."

Buster Tolfree
,

Commercial Director

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"Partnering with Nivo has saved us a lot of time and money. The system was straightforward to implement and customers find it self-explanatory.”

Jack Smith
,

Managing Director

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“The app has some fantastic built-in features, like electronic application forms, that make it easier for our customers to send us the documents we need to approve their applications."

Catherine O’Brien
,

Growth and Development Manager

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"There are benefits to using Nivo that you don’t even realise until you go live. We wish we started a lot sooner.”

Josh Bowe
,

Head of Digital Operations

Receive 'Why Messaging is Essential for Customer Engagement'

With UK fraud having risen 400% since the start of COVID-19, the security risks associated with email can't be ignored. Martin Hill-Wilson shares his expertise on the importance of instant messaging in fighting fraud.

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Common Questions

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If you're a Nivo Agent, you can get support on our Zendesk page
For anything else, Contact us.

Announcements, updates, releases
& more

Blog

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Customer Experience

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Digital Transformation

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Industry

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Innovation

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If you can’t beat FinTechs… partner with them

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Innovation

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Security

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Customer Experience

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Covid-19

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How customer convenience is driving email out of financial services

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Digital Transformation

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Innovation

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Industry

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Innovation and its discontents: Top 5 tips to win buy-in from innovation-resistant colleagues

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It’s quick to get started with Nivo. See for yourself how we make financial services fast, simple, and secure.

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