Nivo removes the need for email, paper & post

The amount of money you can save using Nivo depends on the usual length of your deal cycle. Longer deal cycles will get the most value from the system as they will be able to close them drastically faster, reduce drop-off and put their internal resources to better use. Instead of working on deals that never close, staff will have capacity to serve more through Nivo’s automation and efficiency gains.

If loan partners are on Nivo, providers can benefit with Nivo’s Business-to-Business messaging, allowing hassle-free collaboration and document and data transfer.

Although longer deal cycles get the most value, that doesn’t mean shorter cycles won’t gain value from Nivo too. Nivo can help with cost savings from any process that relies on paper, post, email, telephone or face to face engagement.

With Nivo, you can automate product journeys completely using bots. Through the APIs and webhooks rekeying into other systems can be eliminated. Processes can be automated as far as your organisation’s appetite allows for, using human agents for only the roles where they add the most value.

Our customers’ data shows us that when the switch of channel to the app is explained as faster and more secure, it always performs better than alternatives like phone calls or completing forms.

Once you do have the app installed, you have a direct line to a customer’s smartphone, where notifications immediate grab attention significantly improving engagement throughout the process.

Yes. We developed a mobile SDK, meaning any organisation can gain a bank-standard secure app, powered by Nivo, in 48 hours.

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Nivo is better than email because it is more efficient, quicker, safer and compliant.

Emails are easily hacked, and therefore using email in your customer journey can expose you and your customers to embarrassing data leaks. Because Nivo verifies identities, companies can speak to their customers with confidence and sign agreements, with all exchanges and activity tracked by our audit trail.

Nivo also stops the spread of large email chains with customer data. Nivo only stores one centralised copy of a document, which is controlled by the customer. From there, organisations can provide access with their partners. All of that activity is tracked and updated when the customer updates their information.

Email is also inefficient. There's a reason why organisations all over the world are switching to services like Slack. Instant messaging provides instant action. It's a quick and an easy way to communicate, receive files, and share information.